BTI Survey Ranks Jackson Walker Among Firms With Best Client Relationships

March 28, 2014 | Spotlight



Corporate counsel ranked Jackson Walker among the top 10% of law firms with the best client relationships in a new analysis prepared by The BTI Consulting Group, Inc.

The report, titled BTI Client Relationship Scorecard 2014: Ranking Law Firm Client Relationships, is based on an independent, in-depth survey of more than 500 corporate counsel at Fortune 1000 and large companies. Firms were ranked based on two key criteria: strong, well–established relationships as the client’s primary law firm, and the vibrancy and enthusiasm of client recommendations.

The BTI Consulting Group, based in Wellesley, Mass., is the leading provider of strategic market research to law firms and professional services firms. Jackson Walker uses BTI’s research to improve client service and establish benchmarks and best practices to drive performance. In addition to its ranking in the Client Relationship Scorecard, Jackson Walker has performed well in a number of BTI’s independent surveys in the past.